National Furniture told to cease and desist

National Furniture, a distributor based in High Point, has been ordered by a Superior Court judge in Raleigh to stop


collecting money from customers upfront and then failing to deliver the promised goods.
According to an announcement from N.C. Attorney General Roy Cooper, the judge’s order bars National Furniture from taking upfront payments for furniture orders unless the money is placed in an escrow account and the company passes the order through to the manufacturer within five days. The company is also required to give a “realistic delivery time,” after which customers can get refunds if the furniture is not delivered.
National Furniture owner Myron Savage was not immediately available to respond to the order.
Cooper said he filed suit against National Furniture Feb. 6 after his office received 34 complaints from consumers in several states, including North Carolina. He said the Better Business Bureau has received 74 complaints against the company in the past three years.
The attorney general is also asking the court to halt the company’s “bad practices” permanently and issue refunds to affected consumers.