Furniture co. faces court injunction

A High Point furniture distributor accused of taking money up front and not delivering goods when promised is facing a


new court order, Attorney General Roy Cooper said today.
On Friday, Wake County Superior Court Judge Paul Ridgeway agreed with Cooper’s request for a preliminary injunction to stop National Furniture of High Point and its owner Myron Savage from deceiving consumers, according to a news release from Cooper.
Under the order, the company is barred from taking up front payments for furniture orders unless they place the money in an escrow account, place the order within five days and give a realistic delivery time that the company either sticks to or allows customers to get a refund.
Cooper is also asking the court to order National Furniture to pay refunds to consumers.
Cooper filed a suit against National Furniture Feb. 6 after receiving 34 complaints from consumers in several states. The Better Business Bureau of Greensboro has also received 74 complaints against the company in the past three years.
According to Cooper’s complaint, National Furniture has been offering furniture for sale via the Internet for several years. National Furniture took orders by telephone and accepted only checks and money orders as payment, not credit cards. The company required consumers to pay a 50 percent deposit when they placed an order and then pay the rest when the order arrived at the distribution center, before it was delivered to their home.
Most customers were told their order would arrive in four to ten weeks. However, sales agents claim Savage told them to tell consumers their orders would be delivered in two to four weeks when he knew it would take longer, and even told them to say orders had arrived when they had not, according to Cooper. Many consumers didn’t receive their furniture by the due date and weren’t notified of a delay.
Click here for the complete news release